Professional Security Supervisor course will provide security operatives, officers and managers with the fundamentals of conducting effective security operations.

It will address a wide variety of topics to enable all participants to understand and practice the skills required to carry out day-to-day security functions.

The participant will gain practical skills and techniques that can be implemented immediately back into the workplace.

Professional Security Supervisor course teaches security officers and students to be more efficient and well-rounded security professionals, covering everything from how to work with today’s generation security employees to the latest advances in the security industry.

This training progresses logically from the foundations of security to the basics of supervision before delving more deeply into topics of human resource management, security-related business functions, technology in security, emergency management and investigations, and concluding with explorations into current issues in safety.

Moreover, we will review the risk assessment of a venue. The planned-for evacuation times from the space will be very different from what happens in reality – rather than everyone leaving the area at the same time immediately.

Security Supervision and Management fulfills the training needs of both aspiring and experienced protection professional who want to move into supervisory or managerial positions.

It is also the only text needed to prepare for the Certified in Security Supervision and Management (CSSM) designation offered by the International Foundation for Protection Officers (IFPO).

Learn how to manage and supervise security guards effectively.

You might be interested in other Security Management programs as a next step.

YOU WILL LEARN HOW TO

Demonstrate and explain the skills and duties of a confident security officer

Explain the relevant legislation/law that impacts the work of a security officer

Explain the importance of emergency procedures within the workplace

List the safety principles, methods, and policies, which are required within the workplace

Apply good communication, customer care, and negotiating skills

Apply to search, patrolling and scene preservation skills

Describe the use of access and egress control within the security officer role

IMPORTANT COURSE INFORMATION

Participants who fully attend this course and complete the test on the last day will receive a Strategic Axis Professional Certificate (SAPC). SAPC certificates are regionally recognized and can be quite valuable when applying for more senior roles within the organization or outside.

COURSE OUTLINE

• Roles and responsibilities of a security supervisor
• Leadership Principles
• The Supervisors Role
• Health and safety
• Awareness of the law
• Emergency procedures
• Fire safety
• Security procedures and policy
• Professional Standards
• Ethical, Moral And Cultural Issues Supervisors Deal with
• Uniforms and Image Enhancement
• Conducting Security Needs Surveys

Module 2: Specific duties, skills and responsibilities of a security supervisor

• Crime prevention
• Assets protection
• Access and egress control
• Patrolling
• Searching skills
  • Vehicles
  • Premises
  • Persons
• Surveillance
• Children, vulnerable people and disabled people safety
• Drugs awareness
• Counter-terrorism
• Licensing
• Scene preservation
• Risk assessments
• Threat assessments
• Electronic and physical protection systems
• Crowd management and control
• Planning Responses to Emergencies and Disasters
• Emergency Preparedness and Crisis Management
• Supervising Your Emergencies
• Supervising during Special Events
• Monitoring during a Strike

Module 3: Conflict management

• Communication skills
• Introduction to conflict management skills
• Emotional responses
• Preventing conflict situations
• Managing conflict situations
• Learning from conflict situations

Module 4: Physical intervention

• Physical barriers, lighting, protection, scanning equipment
• Medical considerations
• Legal considerations
• Law and self-defense (use of force)
• Disengagement skills
• Escorting skills
• Holding and positioning skills
• Walk drills
• Physical defense skills

Module 5: Writing reports and briefs

• Introduction to incident investigation
• Patrol reports
• Notebooks, log books, equipment registers, and record keeping
• Reports, Returns, and Scheduling
• Problem Behaviors in Notetaking and Report Writing
• Legal Aspects of Reports
• Identifying and Correcting Common Errors in Report Writing
• Personnel Scheduling