Internal Consultancy Skills at Work training course covers the latest in an accurate and informative material with Internal Consultancy.
This practical training course helps delegates develop the practical skills for internal consultancy in the workplace and to be able to demonstrate the excellent results achieved.
As business structures change, HR Professionals and other specialists are required to perform an internal consultancy role. This Strategic Axis Internal Consultancy Skills at Work training course covers the latest in accurate and informative material about Internal Consultancy; which, is becoming a fast-growing trend in successful organizations worldwide.
An internal consultant is not the same as an external consultant and requires specific skills in communication, coaching, and analysis.
Typically, the internal consultant is drawn from one of the teams of professional service providers where there is a history of supporting internal customers with specific problems.
One of the critical challenges facing the internal consultant is to influence cultural change.
Being part of the organization brings both advantages and disadvantages: while having a keen understanding of prevailing cultural norms, internal agents may also be ‘blind’ to them.
With often only their power and influence as tools, internal consultants may also fail to account for the extent to which they contribute to sustaining the culture, which they hope to change. High self- awareness appears to be a vital requirement of an active internal consultant.
If you need to build relationships with people in your organization, understand their business needs and wants, present business solutions, influence them and develop their ownership and commitment to take action, then you are operating in an internal consulting role.
Learn how to boost your skills as an internal consultant to have greater impact and make better use of your specialist or technical knowledge.
This course is accredited by HR Certification Institute (HRCI)
You might be interested in another Human Resources workshops as continual improvement paths.
YOU WILL LEARN HOW TO
This training course encourages delegates to:
Develop internal consultancy skills and use a diagnostic tool to develop your specific skill set
Be able to produce an action plan to ensure larger projects are delivered on time, and the benefit is shown
Understand and demonstrate the application of Organisational Development (OD)
Develop your communication, coaching and consultancy skills
Apply motivational coaching techniques
Understand Change and Change Management Principles
Develop skills related to data collection and analysis to ensure your consultancy work adds measurable value
IMPORTANT COURSE INFORMATION
No prior knowledge or understanding of HR process is required.
Participants who fully attend this course and complete the test on the last day will receive a Strategic Axis Professional Certificate (SAPC). SAPC certificates are regionally recognized and can be quite valuable when applying for more senior roles within the organization or outside.
This certification has been approved for 18 Businessrecertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, and SPHRi™ recertification through the HR Certification Institute.
This course is endorsed by HRCI.
HRCI endorsement is the industry recognized benchmark for high-quality HR training programmes.
Supported by their quality assurance system, endorsement confirms that our training programme is professionally designed and delivered to exacting standards.
COURSE OUTLINE
The Internal Consultant’s Role
How the Internal Consultant differs from Line Management and External Consultancy
Examine the skills and knowledge needed to become an Internal Consultant
The Consultancy Cycle
Understanding what do your clients need from you
Client readiness and your capability
The Internal Consultant’s Role
How the Internal Consultant differs from Line Management and External Consultancy
Examine the skills and knowledge needed to become an Internal Consultant
The Consultancy Cycle
Understanding what do your clients need from you
Client readiness and your capability
Module 2: Coaching Skills for Internal Consultants & Managers
When is Coaching needed?
The Difference between Mentoring and Coaching
Workplace Coaching Techniques – Tools needed
Key Motivational Coaching Skills
Limitations of Coaching
Introduction to the Psychology of Development
Coaching Skills Practice – turning results into value
Module 3: Organisational Development (OD)
The Psychology of Work
History of OD
Putting OD into Practice
The Development of the Modern Organisation
Organisational Structures – types, advantages,and disadvantages of each
The Goals of Data Collection & Research Methods
Improving any organization by Organizational Redesign
Module 4: Putting Consultancy into Practice – key tools needed
Gathering Key Information
Know your Limitations
The Use of Action Plans
Recording progress and client feedback
How to show value from your internal consultancy work
Presentation skills that make the difference
Module 5: Change Management
Introduction to Managing Change
Defining the Scale of Organisational Change
Approaches to Organisational Change
People Factors that Influence the Change Process
The Psychological Phases of Change Management
The Pressure-Performance Relationship
Overcoming Resistance to Change
Developing your Personal Action Plan
Showing the organization the value of the Internal Consultant
