In this age of fast-changing technology, email is the preferred and often most efficient form of business communication. Many organizations overlook the etiquette framework that should be in place when using this essential business communications tool.
35% of workers said they received high levels of emails that were either time-wasting or unnecessary. This evidently points to the volume of emails that are directed to people without a clear purpose.
In an increasingly knowledge-based economy, it is critical that information is widely accessible and able to be utilized efficiently in the workplace.
